Privacy Policy
At DAMIX, we prioritize your personal data privacy and ensure 100% secure handling of your order information.
1. Information We Collect
When you place an order for the DAMIX DM-125 Soundbar or contact our customer support team, we collect the following personal information:
- Full Name
- Active Phone Number (for WhatsApp & SMS delivery verification)
- City & Detailed Shipping Address
- Email address (for invoice receipt and order confirmation)
2. How We Use Your Personal Data
Your personal information is strictly used for order fulfillment and customer experience purposes:
- Processing and dispatching your Cash on Delivery parcel via courier partners (Leopard, TCS, Trax, CallCourier).
- Sending order status updates and delivery tracking details via WhatsApp or SMS.
- Processing 7-day replacement claims or answering technical support inquiries.
3. Data Protection & Payment Security
We do not store or collect sensitive debit/credit card information on our web servers. All Cash on Delivery payments are processed in person upon delivery.
We enforce strict encryption protocols (SSL) across our website. We never sell, rent, or trade your personal data to third-party advertising brokers or external marketing networks.
4. Data Removal & Privacy Contact
If you wish to inspect, modify, or permanently remove your contact details from our order database after delivery completion, please email our privacy representative at:contact@damix.pk